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Refund & Return Policy

These are Ironworks Performance, LLC's  ("Ironworks", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the Ironworks website.

  • All product returns require approval from our customer service team within 30 days of receipt of product.

  • Upon receipt of returned product Fullride will refund the purchase amount.

  • Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:

    • Any product not purchased from Ironworks

    • Any product that is returned without all original packaging and accessories, including the retail bag, and all other items originally included with the product

    • Any product from which the UPC code has been removed from its packaging

    • Any product that exhibits physical damage

    • Any product for which you have submitted a mail-in rebate

  • Items that are damaged/defective upon arrival:

    • If you believe you have received a defective or incorrect merchandise (style or color), you must contact customer service within 30 days of receipt and provide a photo of the defect and/or incorrect product.

    • We DO NOT replace with a different product than what was originally ordered.

  • We are unable to exchange any ordered product for a different product (style or color).

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