Refund & Return Policy
These are Ironworks Performance, LLC's ("Ironworks", "we" or "our") Standard Return Policies applicable only to products purchased by you directly from the Ironworks website.
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All product returns require approval from our customer service team within 30 days of receipt of product.
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Upon receipt of returned product Fullride will refund the purchase amount.
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Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
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Any product not purchased from Ironworks
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Any product that is returned without all original packaging and accessories, including the retail bag, and all other items originally included with the product
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Any product from which the UPC code has been removed from its packaging
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Any product that exhibits physical damage
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Any product for which you have submitted a mail-in rebate
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Items that are damaged/defective upon arrival:
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If you believe you have received a defective or incorrect merchandise (style or color), you must contact customer service within 30 days of receipt and provide a photo of the defect and/or incorrect product.
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We DO NOT replace with a different product than what was originally ordered.
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We are unable to exchange any ordered product for a different product (style or color).